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Shipping & Delivery
Shipping & Delivery
| Shipping Policy Warehouse Network & Shipping Methods We operate a global warehouse network to ensure fast and reliable delivery: - US Stock: Free FedEx or UPS ground shipping within the United States - EU Stock: Free DHL shipping within European countries from Germany - CA Stock: Free Canada Post shipping within Canada - UK Stock: Free DPD shipping within the United Kingdom - AU Stock: Free Australia Post shipping within Australia - Russia Stock: Free domestic shipping within Russia Order Processing & Production Time - All in-stock orders are processed and shipped within 2-3 business days - Factory custom orders require 3-5 business days for production before shipping - Please note that shipping delays may occur during holidays and peak seasons - For custom orders shipped from China, we offer worldwide delivery service Order Tracking - Tracking numbers are automatically uploaded to your account once orders are shipped - You will receive email notification with tracking information when order status changes to "Shipped" - Track your package through our recommended global tracking platform: https://www.17track.net/zh-hk - Or use carrier-specific tracking sites: - DHL: http://www.dhl.com/en.html - EMS: http://www.ems.com.cn - TNT: http://www.tnt.com - FedEx: http://www.fedex.com - UPS: http://www.ups.com.cn Important Notes - Delivery times may be affected by factors beyond our control, including weather conditions and carrier delays - Current global logistics situations may cause occasional shipping delays - For orders requiring customs clearance, additional processing time may be necessary - Please ensure your shipping address is complete and accurate to avoid delivery issues Customer Support For urgent shipping inquiries or assistance with tracking information, please contact our customer service team. We're committed to providing timely updates and resolving any shipping-related concerns promptly. |
